Shipping policy

Shipping Policy

This policy applies to all orders placed on Minitak, a shop operated by Legacy Shop (EI), 44 rue Vivienne, 75002 Paris, France.

1. Shipping destinations

We ship internationally. Available destinations are shown at checkout.

Some countries restrict the import of realistic replicas, including miniature replicas. Before ordering, you are responsible for checking that this item may be legally imported and owned in your country. If customs seize or return a parcel because of local regulations, we cannot be held responsible.

2. Processing time

Orders are processed after payment has been confirmed. You will receive an order confirmation e-mail. You will then receive a shipping confirmation e-mail, including tracking information when it is available.

3. Delivery times

The estimated delivery time for your destination is shown on the product page and at checkout. It is also confirmed in your order confirmation e-mail.

Delivery times are estimates. They may vary because of the carrier, customs checks, public holidays or peak periods.

In accordance with French law, if no delivery date is specified, the item will be delivered no later than 30 days after the order is placed. If the item is not delivered within the agreed time, or within 30 days, you may cancel your order as provided by law. You will then receive a full refund.

4. Shipping costs

Shipping costs, if any, are calculated and shown clearly at checkout, before you confirm your order. All prices are shown in euros (EUR).

5. Customs duties and taxes

For deliveries outside the European Union, import duties, taxes or customs fees may be charged by the destination country. These charges are not included in our prices or shipping costs and are paid by the recipient. Please contact your local customs office for more information.

6. Tracking your order

When tracking is available, the tracking number is sent by e-mail once your order has shipped. If you have any questions about your shipment, contact support@minitak-shop.com.

7. Lost or damaged parcels

• Check your parcel when it arrives. If it is visibly damaged, keep the packaging and send photos to support@minitak-shop.com as soon as possible.
• If your parcel has not arrived after the estimated delivery time has passed, contact us. We will investigate with the carrier.
• Lost or damaged parcels are replaced or refunded in accordance with our Return and Refund Policy.

8. Incorrect address

Please make sure your shipping address is complete and correct. If you notice a mistake, contact us quickly at support@minitak-shop.com. We will do our best to update the address if the order has not yet been shipped.

9. Travel and security screening

This item is a realistic decorative replica. Do not carry it in cabin baggage, or through any place with security screening such as airports, stadiums or public buildings, because it may be confiscated.